Living with Covid

Pattern circle

We've always taken the health, safety and wellbeing of our tenants very seriously, but never more so than during the pandemic.

Now that things are starting to return to normal, or the new normal at least, we’re continuing to follow Government guidelines and doing what we can to keep our tenants, staff and community safe.

Keeping you safe

  • No work will be carried out in a home which is isolating - unless it is to remedy a direct risk to safety
  • We’ll contact you prior to any visit to discuss how the work will be carried out to minimise risk for everyone

Repairs and planned works

These are being carried out as normal. If you need to log a repair, please get in touch with us via the portal.

Visiting our office

If you need help and support, you can book an appointment to talk to someone face-to-face about a complex repair case, complex rent enquiries, or an ASB investigation. Drop us a portal message. 

Supporting you

If you’re struggling to pay your rent, fuel bills or put food on the table, there’s a dedicated wellbeing team who are here to help. Please don’t hesitate to get in touch with them by dropping us a portal message.

If you have any other questions or concerns, please get in touch with us.