Realising your potential

Pattern circle

At Twenty11, we want to empower you to realise your potential by helping you to make, meet and exceed goals in both your personal and working life.

We'll also encourage you to play an active and positive role by volunteering in our community.

"I have no words to express how grateful I was to have this opportunity with the team... I was getting to the point of giving up on all my dreams, I'm glad that I engaged with the team. Thanks for the support, it was a pleasure to work with you."

Realising Potential Specialists – supporting you to achieve more

If you live in one of our homes with discounted rent, you’re eligible to work one-to-one with a Realising Potential Specialist. Think of them as your personal coach — here to motivate, support, and guide you toward your goals. Whether it's finding the right job, building confidence, or learning new skills, we’re here to help you unlock your potential.

How it works – your Personal Success Plan

We start with a conversation — via our portal or on a video call — to explore:

  • What you want to achieve
  • What you believe your potential is
  • What’s currently holding you back

From there, we’ll shape your ambitions into a 6-month SMART goal (Specific, Measurable, Achievable, Relevant, Time-bound). This becomes your Personal Success Plan, with simple, realistic steps to help you move forward.

What your plan might include:

  • Help with writing a CV, improving job applications, and preparing for interviews
  • Finding and applying for courses or training to boost your skills and employability
  • Support to access volunteering or community roles to build experience and confidence

How to get started

Setting up your Personal Success Plan is easy - just send us a message through the portal or email potential@twenty11.co.uk.

Let’s realise your potential — together

Personal Success Plans case studies

Read the Personal Success Plans case studies to see how we've recently supported some of our wonderful tenants in achieving their goals.

Aspiration Pot

We also know that sometimes a financial helping hand is needed, and that is why we have our Aspiration Pot. Our tenants can apply for help to fund training courses, travel costs, or an interview suit for example – it’s there to help make dreams a reality.

Over the past 12 months, our team of Realising Potential Specialists have distributed over £28,500 worth of funding to support tenants just like you to achieve the goals set out in their Personal Success Plans! We’ve contributed funding towards driving lessons, computer equipment, courses and qualifications, all of which are having a big impact on those tenants realising their potential and improving their circumstances.