Working for Twenty11

At Twenty11 we are all about positive and productive relationships. To deliver great services, we want to work with motivated, interesting and skilled people.

If you have a positive attitude to work, are keen to help others and recognise that teamwork is the key to success, we’d like to hear from you.


Customer Engagement Specialist

Salary: £28,300 per annum (37 hours per week – Permanent)

Are you passionate about providing oustanding Customer Service? Does the idea of working for a sector first, charitable housing organisation that is a true reinvention of an affordable housing provider in the 21st century excite you?

Twenty11 is a the first in the sector that truly provides personalised affordable rent products to meet an individual household needs. An innovative housing organisation that genuinely supports customers reach their potential.

If the answer is yes and the above excites you then read on to see the great things that we are hoping to achieve.

We are looking for someone who takes pleasure in delivering outstanding customers service. Someone who will be a great brand ambassador and that can champion the success of the Twenty11 brand.

This role is a fantastic opportunity to be part of a team that is building something truly unique, so the right candidate will need to be highly motivated, organised,performance-focused and a fantastic people person who not only understand our vision, business needs but have a great understanding of building trust and rapport to achieving long lasting relationships. 


Take a look through the job description and if you're still as excited about this fantastic opportunity as we are, please send a cover letter and your CV to

Closing date: 8th July 2019

Please note: Twenty11 reserve the right to close this advert early if we receive high numbers of suitable applicants. All candidates are advised to apply as soon as possible.