How to get online

Pattern circle

Here at Twenty11 we’re digital first, which means the main way we communicate with our tenants and customers will be online, whether that be via our portal, by email or video calls.

We know that sometimes not everyone is able to get online from home, so this guide provides some helpful tips on where you can get online, as well as details of some courses if you want to strengthen your digital skills.

Digital skills are handy in all aspects of your life and means that you can access information and services at a time that suits you – whether that be with us, banking, government services and even applying for jobs and schools for your children. We hope you find this guide helpful, but if you have any questions please do get in touch.

A close up of someone using their phone

Free access to the internet

If you have a smart phone you can normally use it to get online. If you don’t have data or a wifi connection, there are a number of free places where you can get online in Bucks, including all the community libraries. These libraries offer members free access to computers with internet connection.

You can also use the computers and free wifi at Bucks Adult Learning Centre on Wednesdays between 12 and 2pm. During the sessions you also have access to support if you need it.

You can find Bucks Adult Learning at Millbrook ALC, Mill End Road, High Wycombe HP12 4BA. For more information, visit their website or call 01296 382403 

Don’t forget that if you have a device but run out of data and don’t fancy a trip to one of the libraries, you can access free wifi in many high street shops and cafes in your local area.

Some people using the library computers

Do you want to improve your digital skills?

Most of us are now used to using our smart phones for google or social media. Maybe, that’s all you use your device for and want to do a bit more?

There are a range of free ways to improve your skills – whether you prefer to do it online yourself, or in person with the support of others.

Learning online for free

Learn My Way has free online courses for you to learn digital skills. Some of the courses include, 'Using your computer or device' and 'Online Basics'. Visit the Learn My Way website for more information.

Bucks Adult Learning offers a number of free digital courses from Beginner to Level 2. Their courses are flexible and can help you develop your personal skills, professional knowledge and employability. They have a wide range of courses that include essential digital skills as well as digital skills for work. For more details call 01296 382403 or visit their website to see the latest courses. 

If you’re already living in one of our homes and want to improve your skills at any level, please contact our Community Potential Specialists via the portal or by email at and we'll look at how we can support you!

Useful resources

The Online Centres Network is a network made up of thousands of grassroots organisations across the UK, all working to tackle digital and social exclusion by providing people with the skills and confidence they need to access digital technology. Visit the Online Centres Network website to find your local Online Centre where you can access computers, the internet and support.

There are two local to High Wycombe: 

Millbrook Adult Learning Centre
Address: Millbrook Adult Learning Centre, Mill End Road, High Wycombe, HP12 4BA

Hazlemere Library
Address: 312 Amersham Road, Hazlemere, HP15 7PY

Do you have any questions?

If you have any questions or would like any further support please do get in touch with us, we’re always happy to help.